At Beverfield, we want you to be satisfied with your purchase. If an item is not right for you, eligible products may be returned within 30 days of delivery.
The 30-day return period begins on the date your order is delivered, not on the date the order is placed.
To qualify for a return, the item must be:
Unworn and unused
In its original condition
Supplied with all original tags attached
Free from stains, damage, odors or signs of wear
Accompanied by your order number or other valid proof of purchase
Where reasonably possible, the product should also be returned in its original packaging.
To request a return, contact us within 30 days of receiving your order.
Email: info@beverfield.com
Telephone: +1 934-203-5522
Please include:
Your full name
Your order number
The item or items you would like to return
The reason for your return
Our customer service team will provide you with the applicable return instructions.
Please contact us before sending your return. Returns sent without following the return instructions provided by our customer service team may experience processing delays.
We accept eligible returns when you:
Change your mind
Order the wrong size
Order the wrong color
No longer want the product
Change-of-mind returns must be requested within 30 days after delivery and must meet the return conditions stated in this policy.
For change-of-mind returns, the customer is responsible for the return shipping cost.
Returns are accepted by mail.
We do not currently offer in-store returns.
After your return request has been approved, our customer service team will provide the applicable return instructions.
We strongly recommend using a tracked shipping service and keeping your proof of postage until your return and refund have been fully processed.
For standard returns caused by a change of mind, incorrect size selection, incorrect color selection or personal preference:
The customer is responsible for the cost of return shipping.
Our designated return facility is located outside the United States. Approved returns may need to be shipped internationally to China.
Because of this, international return shipping may cost more than domestic U.S. return shipping.
The exact return cost depends on factors including:
Package size
Package weight
Shipping carrier
Shipping service selected
Customers are free to select their preferred postal or courier service.
Beverfield does not add an additional return shipping fee. The customer pays the applicable shipping carrier directly.
Beverfield does not charge a restocking fee for eligible returns.
Approved returns should be sent to:
Beverfield Returns
5th Floor, East Elevator, Building 5
Niannianhong Furniture Group
No. 201 Yongmao Road
Choujiang Street
Yiwu City
Jinhua City
Zhejiang Province
China
Please contact info@beverfield.com before sending your return so that we can confirm the applicable return instructions.
Please inspect your order when it arrives.
If your item arrives:
Damaged
Defective
Incorrect
Significantly different from the item ordered
please contact us as soon as possible.
Email: info@beverfield.com
Telephone: +1 934-203-5522
Please include:
Your order number
A description of the issue
Clear photographs showing the problem
We will review the issue and provide an appropriate solution.
If an item is confirmed to be damaged, defective, incorrect or otherwise not as described, Beverfield will cover or reimburse reasonable return shipping costs when a return is required.
Please do not return a damaged, defective or incorrect product before contacting us.
If you would like to cancel or change an order, please contact us as soon as possible after placing it.
We will do our best to accommodate your request before the order enters processing.
However, because orders may be processed automatically, we cannot guarantee that an order can be changed or cancelled after fulfillment has begun.
If your order has already been shipped, it normally cannot be cancelled or intercepted.
Once the order has been delivered, you may request a return in accordance with this Return & Refund Policy.
Contact info@beverfield.com within 30 days of receiving your order.
Include your order number and details of the item or items you would like to return.
After receiving our return instructions, securely package your item and send it to the designated return address.
We recommend using a tracked shipping method.
For standard change-of-mind returns, you are responsible for the return shipping cost and for the parcel until it reaches the designated return facility.
Once your return has been delivered to our return facility, it will be inspected.
We will notify you whether your return has been approved or rejected.
If your return is approved, your refund will be issued to the original payment method within 10 business days after approval.
Your bank, credit card issuer or payment provider may require additional processing time before the refund appears in your account.
Approved refunds are issued to the same payment method originally used for the purchase.
We do not normally issue refunds to an alternative payment method.
Once Beverfield has processed your refund, your bank or payment provider may require additional time to post the funds to your account.
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at info@beverfield.com.
If standard shipping was provided free of charge, there is no original shipping charge to refund.
If you paid for an upgraded, express or expedited shipping option, that additional shipping charge is normally non-refundable, except where required by applicable law or where the item was damaged, defective, incorrect or otherwise not as described.
If you would like a different size, color or product, please contact us at info@beverfield.com.
Product availability cannot be guaranteed.
Depending on availability and the circumstances, we may:
Arrange an exchange, or
Ask you to return the original item and place a new order
Eligible products may be returned within 30 days of delivery.
The return period begins on the day your order is delivered.
Standard change-of-mind returns are not free.
The customer is responsible for the return shipping cost.
Our return facility is located in China, so international return postage may be more expensive than domestic U.S. postage.
No.
Beverfield does not charge a restocking fee for eligible returns.
Returns are accepted by mail.
Contact info@beverfield.com before sending your return and we will provide the applicable return instructions.
Eligible items must generally be:
Unworn
Unused
In their original condition
Supplied with their original tags
Free from stains, damage, odors or signs of wear
You must also provide your order number or other valid proof of purchase.
Contact us as soon as possible at info@beverfield.com.
Include your order number, a description of the issue and clear photographs.
If the item is confirmed to be damaged, defective, incorrect or otherwise not as described, we will provide an appropriate solution and cover or reimburse reasonable return shipping costs where a return is required.
Once your return has been received, inspected and approved, Beverfield will issue the refund to your original payment method within 10 business days after approval.
Your bank or payment provider may require additional processing time.
Our standard return period is 30 days after delivery.
If more than 30 days have passed, contact us at info@beverfield.com and we will let you know whether another solution may be available.
If you have questions regarding a return, refund or order, please contact us:
Beverfield
Email: info@beverfield.com
Telephone: +1 934-203-5522
Instagram: https://www.instagram.com/beverfield.us/
Pinterest: https://pinterest.com/BEVERFIELDUS/
Brand name: Beverfield
Legal company name: Megaplast
Company number: 937576965
Registered business address:
4 Rue du Vallon
93160 Noisy-le-Grand
France