Shipping policy

SHIPPING POLICY

1. Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are shipped from our international fulfillment partner.

Orders placed on weekends or public holidays will begin processing on the next business day.

If a specific product has a different processing time, this will be clearly stated on the relevant product page.

Once your order has been processed and dispatched, you will receive a shipping confirmation email.


2. Shipping & Delivery Time

We provide tracked delivery using established logistics partners.

Estimated delivery time after dispatch:

  • 4–9 business days

Your estimated total delivery time is therefore approximately:

5–12 business days, including processing time.

Delivery estimates begin once your order has been dispatched.

Actual delivery times may occasionally vary due to factors including:

  • Delivery destination

  • Carrier operations

  • Customs procedures where applicable

  • Public holidays

  • Weather conditions

  • Transportation disruptions

  • Other circumstances outside our reasonable control

If we become aware that your order cannot be shipped within the stated or applicable timeframe, we will provide the options required under applicable law.


3. Shipping Costs

Standard shipping is free on all eligible orders within the United States.

No standard shipping charge will be added at checkout.

If optional premium, express or expedited delivery services are offered, the applicable cost will be clearly displayed before you complete your purchase.


4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing available tracking information.

This may include:

  • Your tracking number

  • The delivery carrier

  • A tracking link

Tracking information may take up to 48 hours after dispatch to become active.

If your tracking information has not updated after 48 hours, please contact us at info@beverfield.com.


5. Delivery Area

We currently ship to eligible addresses within the:

  • United States

Availability is determined by the delivery destination entered at checkout.

Orders can only be completed where the relevant shipping destination is available for selection during checkout.


6. Customs, Duties & Import Charges

All prices shown on our website include applicable import duties and taxes for orders delivered to the United States.

Beverfield pays any customs duties and import-related charges on your behalf. You will not be asked to pay any additional customs, duties or import fees upon delivery. The total shown at checkout is the final amount you pay.


7. Delivery Address

Please ensure that your shipping address is complete and accurate before placing your order.

This includes:

  • Full recipient name

  • Street address

  • Apartment or unit number where applicable

  • City

  • State

  • ZIP code

Once an order has entered processing or has been dispatched, we may no longer be able to change the delivery address.

If you notice an error shortly after placing your order, please contact us as soon as possible at:

info@beverfield.com

We will do our best to make the requested change, but address changes cannot be guaranteed once processing has begun.


8. Delivery Delays

If your order has not arrived within the estimated delivery period, please contact us at info@beverfield.com.

Please include your order number so that we can review the shipment.

We may assist by:

  • Reviewing the tracking information

  • Contacting the relevant logistics provider

  • Investigating the delivery status

  • Providing an appropriate resolution where necessary

Delivery estimates may occasionally be affected by events outside our reasonable control.

This does not limit any rights you may have under applicable law.


9. Lost Parcels

If a shipment is confirmed as lost in transit, please contact us.

We will investigate the shipment with the relevant carrier or logistics provider.

Where a parcel is confirmed as lost and delivery has not been completed, we will provide an appropriate resolution, which may include:

  • A replacement shipment, where available, or

  • A refund to the original payment method

The appropriate solution will depend on the circumstances of the shipment.


10. Delivered but Not Received

If tracking indicates that your order has been delivered but you cannot locate the package, we recommend first:

  • Checking around the delivery location

  • Checking with other members of your household

  • Checking with neighbors where appropriate

  • Checking with your building reception or mailroom

  • Reviewing the carrier's tracking details

If you still cannot locate the package, please contact us at info@beverfield.com so that we can assist you in reviewing the shipment.


11. Damaged or Incorrect Deliveries

If your order arrives damaged or incorrect, please contact us as soon as reasonably possible.

Email: info@beverfield.com
Telephone: +1 934-203-5522

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Photographs of the packaging where relevant

We will assess the issue and provide an appropriate solution.

Please do not send the item back before contacting us.


12. Failed Delivery or Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

If a shipment cannot be delivered because the address supplied at checkout was incorrect or incomplete, please contact us.

Where a package is returned to the sender, we will review the circumstances and explain the available options.

Additional shipping costs resulting solely from an incorrect address provided by the customer may be the responsibility of the customer where permitted by applicable law.


13. Returns & Refunds

For information regarding returns, exchanges and refunds, please review our separate 30-Day Return & Refund Policy.


Contact Us

If you have questions about shipping, tracking or delivery, please contact us:

Beverfield
Email: info@beverfield.com
Telephone: +1 934-203-5522
Instagram: https://www.instagram.com/beverfield.us/
Pinterest: https://pinterest.com/BEVERFIELDUS/

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM ET


Company Information

Brand name: Beverfield
Legal company name: Megaplast
Company number: 937576965
Registered business address:
4 Rue du Vallon
93160 Noisy-le-Grand
France

Email: info@beverfield.com
Telephone: +1 934-203-5522